Curriculum

Phlebotomy Technician Training Curriculum for Employees

With flexible, self-paced learning, hands-on simulation, and externship placement included, the Phlebotomy Technician Training program’s curriculum is built to help small teams train and grow talent from within. Upskill your talent with an accredited training solution.

Penn Foster allows your workers and trainees to learn at the pace that works for them. The program includes a 40-hour externship.

Phlebotomy Technician

Career Diploma

Accredited

Full Program Overview

57.8 Continuing Education Units (CEUs)

Estimated completion time:

12 months

Penn Foster’s programs are self-paced, allowing you to fit education into your life and not the other way around. In the Phlebotomy Technician Program, you have up to 12 months to complete your studies, including a 40-hour externship.

Succeed by learning how to use your Penn Foster program.

By the end of this lesson, your learners will be able to do the following:
- Identify skills needed to be a confident and independent online learner
In this course, you will explore content related to communication and customer service in a healthcare office

By the end of this lesson, your learners will be able to do the following:
- Identify the various types and styles of communication used in a healthcare office
- Summarize how verbal, non-verbal, and written communication skills contribute to patient experience and outcome in a healthcare office
- Describe professional communication techniques for a healthcare office, including interviewing techniques and use of medical terminology and patient-accessible language
- Explain modified communication for patients with special considerations
- Outline protocols for providing customer service for a healthcare office
In this course you'll study the basics of caring for patients, assisting practitioners with procedures, and general best practices when interacting with patients and their documentation.

By the end of this lesson, your learners will be able to do the following:
- Identify the five types of mensuration and recognize normal and abnormal ranges
- Outline the tasks required to prepare the examination room and the patient for examination
- Summarize the health professional's responsibilities in assisting the provider with examinations
- Identify the steps for responding to patient emergency situations in a general patient care facility
- Describe the tasks required to properly maintain medical records and documentation
This course discusses what causes infection and how to manage it. You'll study diagnostic methods, protective measures, and treatments for responding to infection.

By the end of this lesson, your learners will be able to do the following:
- Review the causes and diagnostic methods of various infectious and communicable diseases
- Explore the protective measures required to prevent infection
- Outline the treatments and protective measures required to manage and control the spread of infectious disease
- Identify procedures and protocols for responding to infection control