Online Medical Assistant Training Curriculum

In this course, you’ll develop the necessary skills to ensure your success in the program. You'll learn how you can improve your study skills, so you're able to use a number of tools that will help you to be successful. You'll then learn about the healthcare professions involved in the United States healthcare system. You'll learn about their common tasks, where they typically work, and how each role contributes to the patient experience. You'll then discover the hard and soft skills required across different healthcare professional roles. The course ends with an overview of the United States healthcare system. You'll examine the different levels of patient care, the differences between public and private healthcare, how facilities bill for services, and how laws and regulations govern healthcare practices.

By the end of this course, your learners will be able to do the following:

• Identify skills needed to be a confident and independent online learner
• Explain the standard knowledge and skills required in healthcare careers 

In this course, you’ll explore the nuances of the language of medicine. You’ll begin by recognizing how the medical language is rooted in Greek and Latin. Then, you’ll learn about the three word elements; prefixes, word roots, and suffixes. You’ll examine how these word elements are used to construct medical terms. You’ll learn about common medical abbreviations, acronyms, and symbols and apply them in medical documentation using best practices. You’ll recognize the abbreviations and symbols on TJC’s "Do Not Use" list and understand the risks associated with using them in medical documentation. You’ll gain insight into how to record medical information using medical terms while ensuring its accuracy and clarity. Finally, you’ll practice clear and concise communication skills for effective collaboration and accurate documentation in both verbal and written formats.

By the end of this course, your learners will be able to do the following:

• Demonstrate knowledge of common medical abbreviations, acronyms, and symbols used in clinical settings
• Apply effective documentation practices using medical abbreviations and standards
• Demonstrate knowledge in constructing medical terms using roots, prefixes, suffixes, and correct plural forms
• Use medical terminology, including positional and directional terms, in electronic health records (EHR) systems for professional communication
• Understand how to ensure accuracy and clarity in the electronic health record (EHR) for effective patient information management
• Practice clear and concise communication skills for effective collaboration and accurate documentation in both verbal and written formats

This course is a continuation of Body Systems and Medical Terminology 1. Your learners will continue to learn about various body systems, drug delivery systems, drug administration routes, drug classifications, and commonly used medications for various organ system disorders. They'll also learn basic medication calculations, storage, how to assist patients with administration, and proper documentation.

By the end of this course, your learners will be able to do the following:

• Identify the anatomy, physiology, and diseases and treatments of the integumentary and musculoskeletal systems
• Identify the anatomy, physiology, and diseases and treatments of the sensory and nervous systems
• Identify the anatomy, physiology, and diseases and treatments of the immune system

This course describes healthcare professionals who can identify the four subdivisions of pharmacology and different drug classifications, including vitamins and minerals. Pathology and Pharmacology will also prepare your learners to explain the causes of infectious disease and techniques used to stop its spread. Finally, they'll review the basic etiology of common diseases and conditions.

By the end of this course, your learners will be able to do the following:

• Describe four subdivisions of pharmacology: pharma codynamics, pharmacokinetics, pharmaco-therapeutics, and toxicology
• Identify different drug classifications, including vitamins and minerals, which a patient may take for a variety of health conditions
• Explain causes of infection, disease, and techniques used to stop the spread of infectious disease
• Explain basic etiology of common diseases and conditions

This course is designed to help you understand the reimbursement process and the various methodologies involved. You’ll be introduced to billing cycles and how health information technology is used in medical offices, and learn about basic accounting transaction terminology and apply this information to enter patient charges and payments.

By the end of this course, you’ll be able to:

• Describe the contents of the Electronic Health Record and security, privacy, and confidentiality practices associated with medical records
• Explain the administrative and clinical roles in the medical office and functions within the EHR that are utilized routinely in these roles
• Describe the billing and reimbursement process
• Complete simulated health records in practice electronic health record software

This course introduces the reimbursement process and the various methodologies involved, such as fee-for-service and episode-of-care methodologies. The course also covers important information regarding payment systems, fee schedules, chargemasters, coding, and the internal audit process. The course also explains the fundamentals of health insurance and types of health insurance.

By the end of this course, your learners will be able to do the following:

• Discuss various reimbursement methodologies and payment systems
• Define health insurance

In this course, your learners will learn how law affects healthcare practitioners, the origin of law that affects medical professionals, the basics of the process of litigation and its alternatives, the common-law basis for the confidentiality of healthcare information, and the laws regulating healthcare information collected and maintained by government agencies.

By the end of this course, your learners will be able to:

• Interpret civil and criminal laws related to healthcare
• Assess ethical issues healthcare professionals face today
• Analyze confidentiality laws and regulations

This course will provide you with the theoretical principles and clinical skills that are essential to working as a medical assistant. You’ll begin by familiarizing yourself with the expectations for medical assistants working in a clinical setting. You’ll gain an understanding of how to interact with patients, conduct assessments, and maintain an infection-free workplace. Throughout the course, you’ll complete a variety of clinical labs that will allow you to apply what you’ve learned to real-life scenarios you’ll encounter as a medical assistant. You’ll practice assisting with assessments, obtaining vital signs, preparing for minor procedures, and demonstrating effective aseptic handwashing and sterile
techniques.

By the end of this course, you'll be able to:

• Describe the expectations and procedures related to professionalism, customer service, and emergency
  responses in a healthcare setting.
• Summarize the role of the medical assistant as a patient care coordinator.
• Identify and execute the necessary precautions for maintaining an infection-free workplace.
• Explain how to conduct a patient assessment that includes taking vital signs

In this course, you’ll continue learning about essential clinical skills for medical assistants. You’ll begin by exploring various diagnostic procedures that you’ll encounter in a clinical setting. You’ll gain an understanding of diagnostic procedures related to urine, blood, and other specimens. Then, you’ll examine the medical assistant’s role in treatment, including assisting with medication administration and interventions. Throughout the course, you’ll complete a variety of clinical labs that will allow you to apply what you’ve learned to real-life scenarios you’ll encounter as a medical assistant. You’ll practice assisting with diagnostic procedures and administering various types of medication. You’ll also be required to accurately perform drug calculations.

By the end of this course, you'll be able to:

• Compare the essential diagnostic procedures and the skills needed to perform them
• Categorize the procedures used when urine and other specimens
• Identify diagnostic procedures related to blood and how to perform them
• Demonstrate calculating accurate drug dosages and medication administration